We Are Committed to Your Privacy
This site, civetholings.com, is owned and operated by Civet Holdings LLC (CHL). Your privacy on the Internet is of the utmost importance to us. This privacy statement discloses what information we gather and how we use it.
Sharing of Information
CHL does not under any circumstances share, sell, rent, or in any other way provide your information to anyone for any use whatsoever. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security of Information
CHL operates secure data networks protected by industry standard firewall and encryption protection systems. Our security practices and privacy policy are periodically reviewed and updated as necessary and only authorized individuals have access to the information provided by our customers.
Information CHL Gathers and Tracks
CHL gathers two types of information about users:
• Information that users provide on our web site. This information is gathered on our Enrollment (Sign Up) Form, our Free Consultation Form, and on our Customer Account Interface (CHL Portal) and includes name, address, contact information, EIN Number, date of birth, and billing information.
• Information CHL gathers through usage tracking which records page views throughout our site. This information allows us to better tailor our content to readers’ needs and to help us better understand the demographics of our audience.
Usage Tracking
CHL tracks traffic patterns and overall site usage statistics using data gathered from browser strings (information contained in every user’s browser) and IP addresses, but this data is never associated with individual users. CHL also tracks search terms that users enter in public search engines.
Cookies
We may place a text file called a “cookie” in the browser files of your computer. The cookie does not contain Personal Information. A cookie can’t read data off your hard disk or read cookie files created by other sites. CHL uses cookies to track user traffic patterns (as described above). You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.
Your Consent
By using this site, you consent to the collection and use of this information by CHL. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Public Safety and Legal Process
We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
Privacy Policy Process
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://civetholings.com/privacy-policy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
SMS/TEXT MESSAGING – Privacy Policy
This Notification SMS Consent Privacy Policy (“SMS Privacy Policy”) outlines the terms and conditions under which Civet Holdings LLC (“CHL,” “we,” “us,” or “our”) may communicate with you via SMS/Text (“Short Message Service”) for notification communication purposes. By providing your consent to receive SMS messages from CHL, you agree to the terms outlined herein.
Privacy Policy for Notification SMS/Text Messages
This SMS Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our notification SMS messaging service.
Opt-In Consent for SMS Communication
By providing your mobile phone number and opting in to receive SMS messages from CHL, you are expressly consenting to receive SMS messages for notification purposes. These SMS messages may include, but are not limited to account activation, account changes, order confirmation, order changes, payment confirmation, payment updates, payment declines, payment refunds, reminders, requested information, responses to your inquiries, service updates, and other communications relevant to your interactions with CHL.
Opt-In Consent for SMS Communication
There are three ways to Opt-In for consent to receive SMS Notification messages from CHL.
Verbal consent does NOT consent to receiving SMS messages.
All consent requests must be submitted in one of two ways:
1. By providing your Opt-In Consent for receiving SMS messages be selecting SMS/Text notification option on the registration form or order payment form.
2. By sending an initiating text to Civet Holdings LLC and providing Opt-In Consent for receiving SMS messages.
By submitting your consent and phone number, you are authorizing CHL to send you SMS messages and SMS notifications. Message/data rates apply.
Opt-Out Option
You have the right to opt out of receiving SMS messages from CHL. To opt-out, simply reply to any SMS message received from us with the word “STOP”. Once you opt-out, you will no longer receive SMS messages from us, except for confirmation of your opt-out request.
Information We Collect
We collect personal information that you provide to us when you engage in notification SMS messaging with us.
This may include:
• Your phone number
• Messages exchanged during the notification.
We use the information collected to:
• Provide and personalize our notification SMS messaging service.
• Respond to your inquiries and requests.
• Communicate with you about products or services provided by us and reminders.
Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Disclosure of Information
We do not disclose your personal information to third parties unless required by law or with your explicit consent. However, it may be necessary to share your information with service providers who assist us in delivering our messaging service, in complying with legal requirements, and to third-parties providing services pursuant to an agreement with CHL. We are committed to protecting your privacy and the security of your personal information. Any information collected for the purpose of SMS communication will be handled in accordance with our SMS Privacy Policy. We will not share your mobile phone number or any other personal information with third parties for marketing purposes without your consent. No mobile information will be shared with third parties/affiliates for marketing/ promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this SMS Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information.
Changes to this SMS Privacy Policy
We reserve the right to update or modify this SMS Privacy Policy at any time. Any changes will be effective immediately upon posting the revised SMS Privacy Policy on our applicable intra-web pages, website or through other communication channels. Your continued use of our service after the posting of any changes constitutes acceptance of those changes.
Communication Systems
Consumer privacy is important for business and ensuring your communications are secure and private is our top priority at Civet Holdings LLC. With third party auditing and certification, our phone service provider RingCentral provides solutions that are PCI DSS, HIPAA and ISO compliant and that are SOC2+, SOC3, and HITRUST certified. Our SMS/Text provider Twilio provides all legal and privacy solutions for our communications.
Data and Message Rates
Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with CHL. Please verify with your MNO – Mobile Network Operator such as Verizon, AT&T, T-Mobile, etc. for data and messaging standard rates.
Frequency of Messages
We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for reminders, enrollment and course information, or important updates related to our services. We do not engage in unsolicited marketing messages via SMS without your explicit consent.
Contact Us
If you have any questions or concerns about this Notification SMS Consent Policy or our SMS communication practices, please contact us at the following.
Email: support@civetholdings.com
Website: www.civetholdings.com
By using our notification SMS messaging service, you consent to the terms of this SMS Privacy Policy.